“Regards to Friends Ave 100% spot on these premises were excellent and staff are doing a great job and they deserve a big “well done.”
– Fire Risk Consultancy May 2024
“I just wanted to personally say thank you. Without your support we wouldn’t have been able to, not only verify the elements on **’s claim, but also make the decision to continue paying ** while KCC apply for appointee-ship.”
– Operational Delivery Officer DWP May 2024
“I met caring staff and your homes are very clean and a home from home.”
– Visiting Dr November 2024
“Great leadership produces great staff and you are all amazing… I am privileged to work with such nice people and hope that it continues….”
– Current member of staff at Autumnville feeding back to Director, July 2021
As a staff team you have shown Z (Service user) compassion, understanding and without a doubt person centred care. The Support you have provided for Z has enabled him to show everyone the kind and happy side of his personality. He now has a fantastic quality of life and is so happy.
…. I want to thank you all for your commitment and compassion that you have shown Z which has given him the opportunity to enjoy life again.
Letter of thanks for a Specialist Community Matron, April 2021
Autumnville team at the Kent Care Awards 2022
and KICA 2025
We are the winners of care team- LD/MH.
Kent Care Awards celebrate the care staff and sector in Kent.
Equality, Diversity, Inclusion and Belonging (EDIB), for the individuals we support as well as our staff and potential new staff is a commitment of Manor Care Homes. This SEK project, collaborating with an external organisation, helped us develop the tools to ensure it is embedded in our culture.
